March 20, 2026
Scaling improvements
Helios, Apollo, and Lyra now have auto-scaling enabled with higher baseline capacity, ensuring consistent performance and lower latency during peak usage. Lyra also adds support for high-throughput scaling for concurrent sessions.
March 12, 2026
Lyra — policy name in results
Policy result events now include the policy name, making it easier to identify which policy produced each result when using multiple policies in a session.
March 3, 2026
Lyra — psyche biomarker option
Psyche is now available as an explicit biomarker option in Lyra, allowing you to request psyche-specific analysis during voice agent sessions.
February 23, 2026
Helios pipeline v1.0.0
Released the first stable version of the Helios pipeline with improved audio processing using streaming silence removal for cleaner input before model inference.
February 13, 2026
Lyra — demographics endpoint integration
Lyra now integrates with the demographics endpoint, allowing summary field extraction to be configured per policy. This enables dynamic field extraction based on the active policy during a voice agent session.
February 9, 2026
Lyra — optional user attributes
User attributes are now optional when initiating a Lyra session. Additionally, fixed an issue where summary fields were not being cleared correctly between sessions.
February 4, 2026
Lyra — speech progress events
Lyra now emits real-time speech progress events during voice agent sessions, providing streaming insight into the conversation as it progresses.
January 13, 2026
Lyra — custom organisation policies
Voice Agent integrations now support custom policy configurations per organisation, allowing you to define tailored extraction fields, safety analysis triggers, and agent evaluation settings for your specific use case.
January 8, 2026
Apollo file upload fix
Fixed an issue where Apollo model runs could fail if the two required audio files were not uploaded simultaneously. The API now correctly waits for all files before starting the model run, regardless of upload timing.
December 15, 2025
Account endpoint — enabled features
The /v1/account endpoint now returns a list of enabled features for your API key, allowing you to programmatically check which models (Helios, Apollo) are available for your account.